Privacy policy

Last updated: April 2026

This Privacy Policy describes how Avertta collects, uses, and discloses your personal information when you visit or make a purchase from avertta.com, or otherwise communicate with us regarding our services.

By accessing our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised date.

INFORMATION WE COLLECT

We collect personal information in order to provide and improve our Services. This includes:
- Contact details: name, email address, shipping and billing address, phone number
- Order and payment information (processed securely via third-party providers)
- Account details: username and password, if you create an account
- Customer support communications
- Browser and device details, IP address and geolocation
- Usage activity and interactions with the Site, collected automatically via cookies
- Data received from Shopify, payment processors, and analytics or marketing partners

HOW WE USE YOUR INFORMATION

We use your information to:
- Process and deliver orders
- Manage your account and payments
- Communicate with you regarding order updates and customer support
- Improve our website and services
- Run advertising or marketing, only if consented
- Prevent fraud and maintain security

We use cookies to enhance user experience and analyse site usage. You may disable cookies in your browser settings, though some features may not function properly. Learn more at Shopify's cookie policy: https://www.shopify.com/legal/cookies

SHARING YOUR INFORMATION

We may share your information with:
- Service providers such as Shopify, logistics companies, and payment processors
- Marketing or analytics partners, only if consent is given
- Legal authorities, when required by law
- Affiliates or successors in the event of a business transfer

CHILDREN'S PRIVACY

We do not knowingly collect data from individuals under 16 years old. If you believe a child has submitted information to us, please contact support@avertta.com so we can delete it.

DATA RETENTION AND SECURITY

We retain your personal information only as long as necessary to fulfil the purposes listed above, or as required by law. We implement reasonable security measures but cannot guarantee absolute protection.

YOUR RIGHTS

Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Object to or restrict processing
- Withdraw consent for marketing
- Request data portability

To exercise your rights, contact us at support@avertta.com. We may require identity verification.

INTERNATIONAL TRANSFERS

Your information may be stored or processed outside your home country. When required, we apply safeguards such as Standard Contractual Clauses.

For questions or privacy-related requests, please reach out to Avertta Support at support@avertta.com.

Your privacy matters to us. We are committed to handling your information with care and transparency.