Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
We offer free shipping on all orders above $39.99.
For orders below this amount, shipping costs will be calculated at checkout based on your location.
Shipping fees (if applicable) will always be clearly displayed before you complete your purchase.
Once your order has been shipped, you will receive a confirmation email with a tracking number (when available).
You can track your order by clicking the tracking link provided in the shipping confirmation email.
Our processing time is 1–3 business days.
After dispatch, delivery typically takes 5–8 business days, depending on your location.
Please note that delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.
If you wish to cancel or modify your order, please contact our customer service as soon as possible.
Changes can only be made if the order has not yet been processed.
Please contact our customer support as soon as possible and include your order number along with photos of the damaged item.
We will review the case and provide an appropriate solution.
You may return your items within 30 days of receiving them.
To ensure a smooth return process, we recommend reviewing our Return Policy, which can be found in the footer of our website.
To register a return, simply contact us by email. Our team will guide you through the return process.