Terms of service
Welcome to Avertta (the “Website”, “Company”, “we”, “us”, or “our”). By accessing, browsing, or purchasing from our Website, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our Website.
1. Eligibility & Use of the Website
By using this Website, you confirm that you are at least 18 years old or have obtained parental or legal guardian consent.
You agree not to use our products or services for any unlawful, unauthorized, or prohibited purpose. Any violation of these Terms may result in termination of your access to our services.
2. Product Information & Medical Disclaimer
Our products are designed to support general wellness, balance, and vitality.
However:
- Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
- Results may vary from person to person.
- You should consult a qualified healthcare professional before use, especially if you are pregnant, nursing, have a medical condition, or are taking medication.
- By purchasing from Avertta, you acknowledge and accept full responsibility for your personal use, health decisions, and individual tolerance.
3. Orders & Payment Processing
We accept payments through secure third-party payment providers, including credit/debit cards and PayPal.
All orders are subject to review and approval. We reserve the right to refuse, cancel, or limit any order at our discretion, including cases of:
- Suspected fraud
- Unauthorized transactions
- Violation of these Terms
- We are not responsible for delays caused by payment authorization or fraud prevention systems.
4. International Orders
We ship internationally where legally permitted.
International customers are responsible for:
- Import duties, taxes, VAT, or customs clearance fees
- Compliance with local laws and regulations
- Any additional charges imposed by their country
Avertta is not responsible for customs delays or refused shipments due to local regulations.
5. Shipping & Delivery
Shipping times vary depending on destination and carrier.
Once an order has been dispatched, delivery is handled by a third-party courier. Estimated delivery dates are provided for convenience only and are not guaranteed.
Avertta is not liable for delays caused by:
- Customs inspections
- Carrier issues
- Weather conditions
- High seasonal demand
- Force majeure events
6. Refunds & Returns
Please refer to our Refund Policy for detailed information.
Due to hygiene, safety, and product integrity standards, opened or used products cannot be returned unless they arrive damaged or incorrect.
Any issues must be reported within 7 days of confirmed delivery by contacting:
Failure to contact us within this period may result in denial of the claim.
7. Limitation of Liability
To the maximum extent permitted by law, Avertta shall not be liable for:
- Indirect, incidental, or consequential damages
- Allergic reactions or product sensitivities
- Misuse of products
- Shipping delays or courier errors
- Loss of profits, revenue, or data
All products are used at your own discretion and risk.
8. Intellectual Property
All content on this Website, including but not limited to:
- Logos
- Product names
- Images
- Text
- Branding
- Marketing materials
is the exclusive property of Avertta and may not be copied, reproduced, distributed, or used without prior written permission.
9. Governing Law
These Terms shall be governed and interpreted in accordance with applicable international commercial laws.
Any disputes arising from these Terms shall be handled in the appropriate jurisdiction in accordance with mandatory consumer protection regulations.