Privacy policy
This Privacy Policy describes how Avertta (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from avertta.com or otherwise communicate with us regarding our services (collectively, the “Services”).
“You” refers to any individual visiting or interacting with the Site.
By accessing our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.
Information We Collect
We collect personal information in order to provide and improve our Services. The information collected may include:
Information You Provide
- Contact details: name, email address, shipping and billing address, phone number
- Order and payment information (processed securely via third-party providers)
- Account details: username, password (if you create an account)
- Customer support communications
Information Collected Automatically
We may collect data automatically via cookies and similar technologies, including:
- Browser and device details
- IP address and geolocation
- Usage activity and interactions with the Site
Information from Third Parties
We may receive data from:
- Shopify (our e-commerce platform)
- Payment processors (e.g., PayPal, Stripe, etc.)
- Analytics and marketing partners
How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage your account and payments
- Communicate with you (order updates, customer support)
- Improve our website and services
- Run advertising or marketing (only if consented)
- Prevent fraud and maintain security
Cookies
We use cookies to enhance user experience and analyze site usage. You may disable cookies in your browser settings, though some features may not function properly. Learn more about Shopify’s cookie policy here:
https://www.shopify.com/legal/cookies
Sharing Your Information
We may share your information with:
- Service providers such as Shopify, logistics companies, and payment processors
- Marketing or analytics partners (only if consent is given)
- Legal authorities, when required by law
- Affiliates or successors in the event of a business transfer
Children’s Privacy
We do not knowingly collect data from individuals under 16 years old. If you believe a child has submitted information to us, please contact support@avertta.com so we can delete it.
Data Retention & Security
We retain your personal information only as long as necessary to fulfill the purposes listed above or as required by law.
We implement reasonable security measures but cannot guarantee absolute protection.
Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request corrections or deletion
- Object to or restrict processing
- Withdraw consent for marketing
- Request data portability
To exercise your rights, contact us at support@avertta.com. We may require identity verification.
International Transfers
Your information may be stored or processed outside your home country. When required, we apply safeguards such as Standard Contractual Clauses.
Contact Us
For questions or privacy-related requests, please contact:
Avertta Support
📧 Email: support@avertta.com